Frequently Asked Question
Does the EAP program have any limitations?
Last updated: January 6, 2020
Answer
While LifeWorks offers a broad range of services, they may not cover all services you may need. Your Employee Assistance Program does not provide:
- Inpatient or outpatient treatment for any medically treated illness
- Prescription drugs
- Treatment or services for intellectual disability or autism
- Counseling services beyond the number of sessions covered or requiring longer term intervention
- Services by counselors who are not LifeWorks providers
- Counseling required by law or a court, or paid for by Workers’ Compensation
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