Frequently Asked Question

Does the EAP program have any limitations?

Last updated: January 6, 2020


While LifeWorks offers a broad range of services, they may not cover all services you may need. Your Employee Assistance Program does not provide:

  • Inpatient or outpatient treatment for any medically treated illness
  • Prescription drugs
  • Treatment or services for intellectual disability or autism
  • Counseling services beyond the number of sessions covered or requiring longer term intervention
  • Services by counselors who are not LifeWorks providers
  • Counseling required by law or a court, or paid for by Workers’ Compensation


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